1 hour ticket response
Fast support is our primary priority and this is the reason why we have a team of trained support engineers who are prepared to provide a quick response to any question that you might have. Just open your client support ticket from your Control Panel and we will reply within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute client support ticket response time.
A First–Rate Help Desk Service
Each member of our client support staff has lots of years of experience in the shared plans world and most of them have been with us for at least five years. They all are prepared to answer all your inquiries in the most proficient manner possible.
An Intuitive Help Section
To help you find a quick tip on how to use a particular feature, we have incorporated a very user–friendly Help section in our Control Panel. You can browse through a rich selection of web hosting account management articles and website management articles, take a peek at the F.A.Q. section or check out our instructional video tutorials.