Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support prompt is our high priority, so that we support each shared plans plan with a 1–hour ticket resolution guarantee. Once you fill in a ticket or drop an e–mail, our client tech support crew will do all they possible can to present the most acceptable resolution for your situation and to provide you with assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any concern you have got in connection with our offerings. We have got technicians on duty regularly to offer solutions at any time when required. You’ll be able to the ticketing system or drop a message any time, or grab the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while working on your site within the Control Panel, you could always simply click the Help control key and track down your question in the selection of content articles that will appear. We have also turned a lot of the articles into educational videos. The listing of instructional videos will come up if you click on the Videos press button available in the top right angle.